Privacy, plainly explained.

We collect information you choose to provide, information collected automatically, and information provided by our customers when they use Keppr.

• Contact information: name, business name, email address, phone number and other details you submit through our forms or booking process.
• Business information: information about your business, services, hours, service area, scheduling rules and systems you ask us to connect.
• Usage information: pages viewed, device and browser information, approximate location, referring pages and interactions with our website.
• Service information: where our services are enabled, call, message, appointment and lead details processed on behalf of a Keppr customer.

We use information to provide, maintain and improve Keppr, including to:

• respond to questions, schedule calls and provide requested information;
• configure, operate and support AI voice agents, chatbots, automations and integrations;
• personalize and improve our website, products and customer experience;
• monitor performance, prevent abuse and protect the security of our services; and
• send service-related messages and, where permitted, relevant marketing communications.

We do not use customer call or lead data to build advertising profiles or sell it to data brokers.

We may share information with trusted service providers that help us host, secure, analyze and deliver the services. They may use information only to perform services for us and must protect it appropriately.

We may also disclose information when required by law, to protect rights and safety, or as part of a merger, acquisition, financing or sale of assets. We do not sell personal information.

We keep information for as long as needed to provide the service, meet legal and accounting obligations, resolve disputes and enforce our agreements. Retention periods can vary by the type of information and the customer’s instructions.

We use reasonable administrative, technical and organizational safeguards designed to protect information. No internet transmission or storage system can be guaranteed to be completely secure.

You can ask us to access, correct or delete personal information we hold about you, or to stop sending marketing messages. Depending on where you live, you may have additional privacy rights, including the right to restrict or object to certain processing.

To make a request, contact us using the link below. We may need to verify your identity before completing a request. If you use Keppr through a business customer, that customer may control the relevant data and should be your first point of contact.

Questions about this Privacy Policy or a privacy request? Please reach out through our contact page and include enough detail for us to respond.