An AI phone agent that answers every call and books the job.
Keppr sits on your existing business number. It picks up when your team can't, understands what the customer needs and moves the opportunity forward, while your technicians stay on the job.
Every step of the call, handled.
Missed-call recovery
Every call gets answered, even when your team is on a job.
After-hours coverage
Customers don't only call during business hours. Keppr picks up at 9 p.m. too.
Qualification
Collects the address, the problem and the urgency before the call reaches your team.
Appointment booking
Checks availability and books into the calendar or scheduling system you use.
Call routing
Sends urgent or complex calls to a person on your team, with the details already collected.
Follow-up
Reaches back out to leads who didn't book, so opportunities don't quietly expire.
What a real call sounds like.
An illustrative example. Every script is shaped around your services and rules.
Do you do emergency repairs on weekends?
We do. Is the system completely off, or still running?
Completely off, and it's 90 degrees inside.
I'm sorry, that sounds uncomfortable. I'll check the earliest technician slot. Can I confirm your name and address?
Questions HVAC owners ask first.
Still curious? Book a call and we'll answer for your setup.
Will I need a new phone number?
Not necessarily. Keppr can work with your existing number depending on your phone setup. We'll confirm the right approach during the call.
Can it book appointments?
Yes. Keppr can check availability and book into the calendar or scheduling system you use, within the rules you set.
Can customers tell they're talking to AI?
Keppr is an AI agent, and we design it to be clear about that. The priority is a helpful conversation that gets the customer booked.
Can I customize what the agent says?
Yes. You control the greeting, the questions it asks, the services it offers and the rules it follows.
What happens if the AI can't handle a request?
It hands off to your team or takes a message, depending on how you set it up, so nothing gets dropped.
How long does setup take?
It depends on your systems and call flows. We'll give you a clear timeline after the strategy call.